PROGRAM/ DEPARTMENT SUMMARY:
Mercy Corps works in places of transition, where conflict, disaster, political upheaval, or economic collapse present opportunities to build more secure, productive, and just communities. Providing emergency relief in times of crisis, we move quickly to help communities recover and build resilience to future shocks, and promote sustainable change by supporting community-led and market-driven initiatives. Recognizing both the great potential and the complex challenges faced by the Middle East, since 1989 Mercy Corps has been implementing a range of humanitarian assistance and development programs tailored to the specific needs of the region and of those communities where we work.
Mercy Corps has worked across Iraq’s 18 governorates since 2003, implementing relief and development programming, more than a third of which has focused on the specific needs of refugees and displaced persons. Mercy Corps Iraq current goal is to work with new and existing civil society, public and private sector partners to meet immediate and long-term needs by strengthening communities’ ability to rebuild amidst increasing crisis. Mercy Corps Iraq focuses on (1) a relief-to-resilience pathway to meet the needs of conflict-affected communities leveraging agency expertise in conflict management and civil society development (2) a humanitarian response that empowers conflict-affected populations to meet their own needs (3) partnering with conflict-affected adolescents to address their diverse needs, promoting leadership and linkages with civil society.
Military ongoing operations in Iraq are continuing to affect civilians, particularly in the most vulnerable segments of the population, causing continuous displacement and return inside Iraq, in addition to Syrian refugees.
The Senior Project Officer will be responsible for managing a team to implement a cash assistance program that will allow vulnerable displaced and host community members to make purchases to provide basic needs. The Senior Project Officer will support the Program Manager to manage all activities, including identifying beneficiaries and distribution sites, planning and implementing the cash distributions, working with partners and Hawala vendors, and facilitating the monitoring. The SPO will act as the liaison for the partner and support the partner in the distribution of non-food items and food items. The SPO will provide narrative reports to the Program Manager on the work of the local partner and ensure that all necessary documentation is taking place throughout the lifecycle of the program.
GENERAL POSITION SUMMARY:
The Senior Project Officer (SPO) supports strategic, impactful, high-quality implementation of the program. S/he supports the Programs Manager in all aspects of the day to day management of the program team and activities. S/he plays a key role in connecting Mercy Corps with local stakeholders. The SPO is responsible for ensuring that all Mercy Corps procedures are followed.
This position is field-based – in Mosul sub-office – with a frequent travel to the main office of Mercy Corps in Erbil. Applicants must consider the challenges of being remotely managed and show both experience and ability to overcome this challenge.
Women are strongly encouraged to apply.
ESSENTIAL JOB FUNCTIONS:
• Support the Program Manager for project start-up and ongoing project management and administration of activities including beneficiary identification, distribution site selection, planning and implementing the distributions, working with partners and hawala providers, and facilitating monitoring.
• Contribute to all field work, including identifying beneficiaries and vendors, participating in distributions, monitoring and supporting beneficiaries during the shopping periods, coordinating with mukhtars and other stakeholders and other field-based tasks as assigned.
• Support the Program Manager for managing the program team on a day-to-day basis and create a positive atmosphere for professional growth.
• Develop relationships with stakeholders in the urban displaced and host communities in order to ensure smooth implementation and prompt management of any conflicts. Foster excellent relationships with the NGOs, local government and mukhtars in the project’s areas of operation.
• Ensure that beneficiaries are effectively targeted according to established vulnerability criteria.
• Contribute to effective program reporting, monitoring and evaluation systems for both internal and external use in coordination with the program staff. This includes interviewing beneficiaries for communications materials and case studies.
• Integrate community approaches, gender sensitivity and capacity building into all activities as appropriate.
• Contribute to providing the Program Manager with up-to-date information on the affected and targeted community and coordinates beneficiary lists and numbers with different stakeholders.
• Adhere to all MC area of operations and transport/ logistics information related to programming
• Conduct monitoring and data collection as directed by the Program Manager, assisting with specific surveys or assessments as needed
• Ensure effective and transparent use of financial resources for timely and informative reporting in line with donor and Mercy Corps policies and procedures.
• Liaise with Mercy Corps partner and support them in all aspects of their work on this program.
• Support the partner with their documentation of all distributions.
• Verify information on distributions by liaising with local government and other partners in the area of operation
• File all distributions on a daily basis so that daily reporting can take place for the donor.
• Support finance in the payment to partners on a monthly basis
• Liaise with local government to track the movement of IDP populations to guarantee the partner is distributing to the people who need it most.
• Verify distribution lists to make sure duplication is not taking place.
Organizational Learning: As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve - we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.
Accountability to Beneficiaries: Mercy Corps team members are expected to support all efforts towards accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.
SUPERVISORY RESPONSIBILITY: Assistant Project Officer, 2 Project Officers, and 8 Field Assistants.
REPORTS DIRECTLY TO: Program Manager
WORKS DIRECTLY WITH: Other program staff and other departments, including Operations, Finance and HR.
KNOWLEDGE AND EXPERIENCE:
• BA/S in relevant field required; MA/MS/MBA or equivalent preferred.
• 3 years of experience managing the development, implementation, administration and compliance of a field-based international development or humanitarian program; general program management experience required. Experience managing a team preferred.
• Prior experience implementing distributions is required, preferably in a non-camp setting. Experience with cash distributions strongly preferred.
• Experience working with multiple stakeholders to identify beneficiaries according to criteria required.
• Experience with running assessments, monitoring and evaluation and other learning efforts required.
• Experience representing the organization and its interests to a diverse range of local and international government officials, local civil society organizations, other international organizations, the media and the public.
• Proficiency with MS Office software required (Outlook, Word, Excel, and PowerPoint).
• Professional proficiency in English and Arabic required. The candidate should be able to communicate at a professional level with staff, stakeholders and beneficiaries.
• A passion for humanitarian work and helping displaced people to live independently in the KR.
• Demonstrated ability to lead and communicate effectively with team members of varied work styles, follow procedures, and meet deadlines.
• Promotes a culture of accountability in handling cash and all paperwork according to high standards of accuracy and compliance to ensure smooth processing of payments.
• Demonstrated attention to detail and ability to implement a complex program according to procedures and high standards of compliance.
• Demonstrated understanding of the compliance and security needs of a cash distribution project.
• Ability to understand the components of the project, design work plans for staff members, and promote accountability to deadlines in light of time-sensitive nature of this project.
• Sensitive to the protection and gender concerns of beneficiaries; demonstrating a strong sense of empathy and dignity for Syrian refugees, Iraqi Arab and Kurd displaced people, and host community members.
• Demonstrated flexibility and creativity in planning and problem solving.
• Proven ability to learn quickly, takes initiative, and be accountable for results.
• Conscientious, with an excellent sense of judgment.
The most successful Mercy Corps staff member has a strong commitment to teamwork and accountability, and makes effective communication a priority in all situations. Flexibility about work assignments and processes is necessary in a dynamic and fast-paced work environment, coupled with the ability to respond to many new and unpredictable challenges in a demanding program.
QUALIFICATIONS AND EXPERIENCES:
Successful candidates should meet the education and experience requirements in the position descriptions for the vacant positions. S/he must be self- motivated, creative, tolerant, and able to work in difficult, stressful environments and follow Mercy Corps procedures. S/he must respect diversity and gender equality at the workplace.
Interested candidates should submit their CVs to the email address email@example.com before the deadline indicated below.
Please indicate on the subject of the email the title of the position you are applying for. For full position description for the noted posts please visit websites NCCI and F-Job.
ALL APPLICATIONS/ CVs SHOULD BE RECEIVED BY December 28th, 2017 at 16:00.
Mercy Corps will review CV’s and applications on a rolling basis (i.e., as applications are submitted).
Potential candidates for the post will be contacted for an interview and processed according to Mercy Corps Human Resources policies and procedures. As soon as qualified candidates are identified the positions will be closed automatically. Please note that only shortlisted applicants will be contacted for potential interview. Any documents submitted will remain with Mercy Corps and will not be returned to candidates.