Job Information Senior MEL Officer (Anbar) NGO Information
NGO Name Mercy Corps
Contact Name Yasmeen Ghazi
Contact Email
Job Information
Contract Duration
Governorate Al Anbar
Job Shift
Nationality National
Working Hours Full Time
Posted 2019-09-23
Minimum Education Bachelor Degree
Degree Title
Minimum Experience 4 Year
Required Travel
Job Status
No Of Jobs 1
Published Date 2019-09-23
Deadline Date 2019-10-06
[Ramadi,Iraq ]

About Mercy Corps

Mercy Corps is a leading global organization powered by the belief that a better world is possible.
In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions
into action — helping people triumph over adversity and build stronger communities from within.
Now, and for the future.

Program / Department Summary

Mercy Corps works in places of transition, where conflict, disaster, political upheaval, or economic collapse present opportunities to build more secure, productive, and just communities. Providing emergency relief in times of crisis, we move quickly to help communities recover and build resilience to future shocks, and promote sustainable change by supporting community-led and market-driven initiatives. Recognizing both the great potential and the complex challenges faced by the Middle East, since 1989 Mercy Corps has been implementing a range of humanitarian assistance and development programs tailored to the specific needs of the region and of those communities where we work.

Since 2003, Mercy Corps has been working to pave the way for a new Iraq. We continue to deliver emergency, life-saving assistance to conflict affected populations while also addressing longer term needs and underlying causes. Ongoing cycles of conflict have resulted in millions of people displaced, basic infrastructure destroyed, livelihoods disrupted, and deepening divisions within communities. Since our work began, we’ve provided support to more than 5 million people affected by war, violence, and displacement.

Mercy Corps has worked across Iraq’s 18 governorates since 2003, implementing relief and development programming, more than a third of which has focused on the specific needs of refugees and displaced persons. Mercy Corps Iraq current goal is to work with new and existing civil society, public and private sector partners to meet immediate and long-term needs by strengthening communities’ ability to rebuild amidst increasing crisis.

General Position Summary

The Senior MEL Officer is an integral part of the Program Performance and Quality (PAQ) in Anbar  governorate. The general duties and responsibilities of the Senior MEL Officer are to oversee all of the day-to-day monitoring activities at the project-level in Anbar governorate. This includes coordinating at the governorate level with his/her counterparts in Finance, Programs, Security, and Operations departments.

The Senior MEL Officer serves in a managerial role and will directly supervise the work of the MEL Officer(s) and ensure that all tasks allocated to them is conducted on time and according to the agreed-upon methods and levels of quality. The Senior MEL Officer will also oversee all MEL Assistant(s) and enumerators, and their respective MEL activities and performance in his/her area of operation.

Essential Job Responsibilities

Program Management
  • Lead MEL assessments in area of responsibility
  • Support the design of assessment tools and protocols
  • Support MEL Manager with analysis of assessment data and drafting assessment reports
  • Support MEL Manager to establish and update work plans for geographic area of responsibility
  • Work closely with Area Operations Managers and Heads of Sub-Office to coordinate all MEL activities in geographic area of responsibility
  • Support program teams to capture program impact through qualitative means - e.g. success stories
  • Lead Pre/Post-KAP and Post-Distribution Monitoring and verification activities and other data collection tasks in area of responsibility
  • Support MEL Manager with analysis of data collected and drafting reports
  • Work with the MEL Manager to establish and maintain a roster of enumerators for data-collection activities for the location overseen.


Community Accountability and Reporting
  • Support team directly overseen to ensure they carry out their duties in regard to CARMs


Team Management
  • Develop the capacity of the team, deepen understanding of their roles and assist with career development.
  • Oversee and support the MEL Officer(s) in carrying out their tasks in the area of responsibility.
  • Assist team members with information, tools and resources to improve performance & reach objectives.
  • Promote accountability, communicate expectations and provide constructive feedback informally and formally via regular one on ones and performance reviews.
  • Create and sustain a work environment of mutual respect where team members strive to achieve excellence.
  • Hire, orient and lead team members (in particular MEL Officers and Assistants) as necessary.
  • Ensure compliance with security procedures and policies as determined by country leadership.
  • Proactively ensure that team members operate in a secure environment and are aware of policies.
Organizational Learning 
  • As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.
Accountability to Beneficiaries
  • Mercy Corps team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.

Supervisory Responsibility

MEL Officer(s)


Reports Directly To: MEL Manager

Works Directly With: PAQ Department, Program teams, Operations/Logistics

Qualifications & Preferred Skills

Knowledge and Experience

●        Bachelor’s degree is required, Master’s preferred.
●        At least 4 years of work experience in Monitoring, Evaluation and Learning with international and/or local NGOs or other relevant organizations.
●        Advanced computer skills in Microsoft Office and Excel are required.
●        Strong analytical, multi-tasking, organizational and prioritization skills are required.
●        Demonstrated attention to details, ability to follow procedures, meet deadlines, prioritize activities and work independently and cooperatively with team members are required.
●        Experience with qualitative and quantitative data collection is required.
●        Experience with data analysis, including various methods and software, is required Excellent interpersonal, negotiation, and overall communication skills are required,
●        Experience analyzing and synthesizing data, and developing reports required.
●        Fluency in written and spoken English and Arabic is required.
●        Commitment to working with vulnerable groups regardless of race, religion or gender.
●        Experience supervising staff and enumerators, and managing team workloads is desired.
●        Candidate must be willing to travel and work in difficult conditions.
●        Candidate must be enthusiastic about traveling to the field on a daily basis.


Success Factors

The successful Senior MEL Officer will show flexibility, and a willingness to test, adapt, and improve. S/he will seek to produce information and learning that is genuinely useful for the program staff in informing their strategic \ and operational decisions. S/he will see the value in quantitative data, but will also be enthusiastic about conducting qualitative research in order to attain greater meaning. S/he will have the ability to learn quickly, take initiative, and be accountable for results. S/he will have the ability to understand the larger picture while remaining focused on the details.

Mercy Corps team members represent the agency both during and outside work hours when deployed in a field posting or on a visit/TDY to a field posting. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues.

Fostering a diverse and open workplace is an important part of Mercy Corps’ vision.  Mercy Corps is an Equal Opportunity Employer regardless of background. We are committed to creating an inclusive environment.

How To Apply


Successful candidates should meet the education and experience requirements in the position descriptions for the vacant positions and should have a strong and demonstrated knowledge of safety and security management, good written and spoken English, computer Skills and local languages.

S/he must be self- motivated, creative, tolerant, and able to work in difficult, stressful environments and follow procedures. S/he must respect diversity and gender equality at the workplace.

Mercy Corps team members are expected to support all efforts towards accountability and transparency to its beneficiaries and to International standards guiding relief and development work.

Interested candidates should submit their CVs, references and application letter to the email address:  Any Resume will be sent without mentioning the job applied for in the subject line will not be considered . Submission should include a copy of Iraqi national ID card and education certificates.

For full position description for the noted posts please visit websites NCCI,E- Wadifa ,and Kodo jobs websites


Mercy Corps will review CV’s and applications on a rolling basis (i.e., as applications are submitted). Potential Candidates for the post will be contacted for an interview and processed according to Mercy Corps Human Resources policies and procedures. As soon as qualified candidates are identified the positions will be closed automatically.

Please note that only shortlisted applicants will be contacted for potential interview. Any documents submitted will remain with Mercy Corps and will not be returned to candidates.

Mercy Corps is an equal opportunity employer. Females are highly encouraged to apply.

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