The Development and Humanitarian Programme Manager (DH PM) has responsibility for the management of Norwegian People’s Aid (NPA) programme activities related to all DHC programmes and projects in Iraq (Protection, Women Empowerment, Democracy and Human Rights and Relief). The DH PM is formally responsible to, and reports to, Country Director for Iraq/Syria, based in Erbil, but reports thematically also to NPA Development and Humanitarian Cooperation (DHC) at Head Office in Oslo.
The planning and implementation of the programme is carried out in close collaboration with the NPA Iraq Management Team and under the overall auspices of the Country Director for NPA Iraq/Syria, based in Iraq.
All responsibilities and reporting have to be carried out in accordance with the strategic objectives of NPA as set out in the International Strategy, country strategy, Regulation for Delegation of Authorisation and other relevant procedures and guidelines in the Quality Management System and DHC Programme Handbook, as well as approved local guidelines and regulations. The above shall be conducted in close collaboration with the Programme Advisor at Head Office. Any deviation to the above has to be reported via the CD Iraq/Syria and approved by the Director, Development and Humanitarian Cooperation.
The position is based in Erbil with travel within the country as required.
· Responsible for the overall strategic guidance and oversight, quality control, development, monitoring and management of all DHC Projects and Programmes in Iraq, in line with NPA’s overall strategies, plans and policies and in coordination with and based on authorisation from the CD.
· In coordination with project/programme teams, ensure coordination of democracy and human rights, protection and humanitarian relief activities of NPA programmes as well as with Syria programme and all relevant stakeholders, local and national authorities and other organisations engaged in the relevant sectors in Iraq.
· Be part of the senior management team for NPA Iraq, taking responsibility for the overall development of NPA Iraq and synergies with other programmes.
· Under the overall guidance of the CD and as part of the Management Team, ensure adequate risk management in NPA Iraq and all activities, including streamlining integration of risk and security management perspectives in all strategic and programmatic processes.
· Fulfill any other duties as assigned by line management.
Specific duties and responsibilities:
· Be part of the management team for NPA Iraq/Syria, taking co-responsibility for overall development of NPA Iraq/Syria and synergies with other programmes.
· Directly lead, provide guidance and oversight and manage all DHC programmes in Iraq.
· Lead programme development and work with team on identifying new opportunities and funding.
· Contribute to the overall internal controls of NPA and ensure that the programme adheres to the NPA Anti-Corruption Policy, and secure timely and correct reporting of incidents of mismanagement and corruption.
· Ensure adherence to NPA Iraq Security Protocols and Security Management, including streamlining integration of risk and security management perspectives in all strategic and programmatic processes within the Iraq Programme in coordination with the Security Manager.
· Ensure adequate risk management in the Iraq Programme.
Policy and Relevance:
· Lead in planning and strategy work for the Iraq DHC Programme.
· Ensure that the work is in line with the NPA International Strategy with emphasis on relevance, quality, cost efficiency and impact.
· Liaise and ensure good working relationship with donors, UN agencies, national and international organisations and government bodies relevant to the programme.
· Monitor developments related to the humanitarian, political and security situation in Iraq, in order to contribute to an accurate analysis of the operating context, and give advice to CD Iraq/Syria and HO on suggested changes and implement necessary changes once approved,
Programme and Thematic Responsibility:
The Iraq DHC PM is responsible for the strategic oversight, guidance, quality control and management of all DHC programmes/project in Iraq and technical support to protection and women empowerment programme elements in Syria including:
· With Project Managers and programme team, lead the planning and implementation of project activities and set high quality performance targets ensuring adherence to technical/humanitarian standards, best practices, NPA strategic objectives, DHC Programme Handbook and donor guidelines.
· Ensure synergies, close collaboration and cross-programmatic learning and exchange within the Iraq programme.
· Ensure implementation of adequate procedures for partner relations management, project management and follow-up and integration of financial management.
· Regularly assess the partnerships and partners in the DHC Programme in order to ensure compliance, transparency and congruence with NPA’s Partnership Policy, Partnership Agreement as well as NPA’s strategic objectives.
· Lead the process of assessing partner capacity, ensure the necessary capacity building and oversee and guide the technical and financial assistance to partner organisations.
· Identify, assess and approve proposals from existing or potential partners and ensure proposal quality and feasibility of the proposed projects.
· Identify new programme development opportunities, prepare proposals, budgets and reports in line with NPA standards, annual work plan and donor requirements for approval by CD and NPA Head Office.
· Contribute to developing the funding basis for the programme by developing funding strategies, networking, concept papers, proposals and budgets in search of new funding as well as to maintain traditional funding.
· Compile progress reports, end of project reports and other reports as required and ensure systematic recording and archiving of all essential documents.
· Ensure high standard monitoring, evaluation, reporting and information management, identify areas for improvement and take charge of necessary reviews in the humanitarian relief programme.
· Coordinate NPA’s activities with other humanitarian and development stakeholders and authorities
· Assist CD Iraq/Syria in promoting NPA’s work both in media and in public.
· Day to day responsibility for the management of budgets for the Programme.
· Overall budget and technical responsibility for the programme in compliance with NPA’s Financial Handbook and donor requirements.
· Ensure that financial and administrative procedures are strictly adhered to in the Programme, in line with NPA Iraq/Syria and HO and donor guidelines.
· Ensure expenditure budget control and ensure monthly review of the approved budget vs. actual spending and report any deviations from the plan.
· Ensure that project budgets are prepared for approval by CD Iraq/Syria.
· Support the Finance Manager and CD to ensure that findings in audit reports are corrected in the DHC programme and in NPA Iraq, and lessons learned distributed to the staff in the team and partners.
· Support the Finance Team to ensure correct budget spending and that correct procedures are followed by partners.
· Lead and mmanage all programme personnel under the DHC Iraq Programme.
· Secure adequate capacity building of staff in the programme, to ensure the operational capacity of the programme teams and offices and that the team works within NPA principles and core values.
· Identify recruitment needs and standards, and participate in recruitment processes.
· Ensure that NPA Iraq/Syria and HO HR policy, code of conduct and national legislation are followed within the programme.
· Ensure that recruitment of programme staff is conducted within the regulations set by the Regulation for Delegation of Authorisation, NPA Iraq/Syria Decision Making Directive, HO QMS standards, relevant local legislation and approved budgets.
Administration, including legal and IT and logistics if applicable:
· Responsibility to implement decisions ensuring that administrative procedures and support programme activities in the DHC Programme are in line with NPA HO guidelines and donor requirements and that the programme has good logistical systems including property and asset control.
Safety and security:
· Responsible for implementing NPA security procedures in the programme, and report to CD and Security Manager on security related matters in accordance with safety and security guidance of NPA.
· Ensure that security, emergency preparedness and plans for the Dohuk office are in place, up to date and responding to relevant risk and context analyses, in close collaboration with the Security Manager.
Typical decisions the holder of the positions makes
Reference is made to the NPA Regulation for Delegation or Authority, Quality Management, DHC Programme Handbook and Guidelines for the NPA Iraq Office.
· Relevant university degree.
· Good English language skills, both written and verbal.
· Good understanding of ICT systems and experience with MS Office applications, including Excel.
The following qualifications are desirable and will be an advantage, but are not requirements:
· Knowledge of basic Arabic and/or Kurdish.
· Norwegian, or other Scandinavian language skills, both written and verbally.
· Knowledge and understanding of Norwegian/Scandinavian politics, aid policies and donors.
· Competence in risk and security management.
· At least 7 years of proven international experience in development and humanitarian programming including at least 5 years project management experience, in one or more of the following sectors: Protection, Human Rights, Governance.
· Knowledge on Sexual/Gender Base Violence related issues.
· Strong managerial, coordination and leadership skills, with the ability to inspire and build competence of staff and achieve results through others.
· Strong programme development, fundraising and donor coordination experience.
· Experience with managing teams and providing technical guidance and training.
Proven communication, interpersonal, representation, negotiation, promotion and diplomacy skills.
· Proven analytical and writing skills.
· Ability to work under own initiative and with little supervision.
· Ability to quickly develop good insight and understanding of the conflict, the human rights situation and the political environment of the working environment.
· Good communication, organizational and analytical skills & ability to work well in a team.
· Written and verbal proficiency in English is essential with Arabic or Kurdish a plus.
· Experience as a successful manager in an international context, preferably in the Middle East.
· Experience of long distance (remote) management tools and working with local NGO partners, including capacity building and organizational support to partners.
· Strong knowledge of cultural and political contexts in the Middle East.
Position is open to qualified national candidate.
· Self-driven with integrity, initiative and ability to think and work independently
· Strong communication, networking and interpersonal skills
The Programme Manager is to abide by the policies and personal code of conduct by the Norwegian People’s Aid and represent the organisation in a loyal and responsible manner.
Special consideration should be given to the cooperation with the Management Team in terms of strategic and contextual analysis.