إعلان لكل الباحثين عن وظيفة        Notice for all Job Seekers   

• Set up, check and maintain the complaint feedback mechanisms;
• Following UNHCR procedure, conduct the regular follow up of the complains received in the complaint boxes;
• Conduct mobile missions according with the team leader instruction to collect the feedback and complains from the communities in the out of camp locations, according with UNHCR procedure;
• Collect the face-to-face complains/requests and provide the needed guidance/information to the persons of concerns;
• Identify and referred to the appropriated departments the person who need additional support, according with UNHCR procedure and guidelines;
• Support the CWC team with the awareness campaigns and community events;
• Conduct participatory assessments in coordination with UNHCR and other stakeholders;
• Keep a very strong connection with the targeted communities and update the team leader about any challenge, protection risk or other;
• Submit regular updates and reports according with UNHCR and TDH management instructions and templates;
• Collect the needed data and information according with UNHCR and TDH management instructions and templates;
• Support the AAP team with any other relevant task.

• Previous experience in protection project;
• Knowledge of community based protection (principles, key activities, etc.);
• Knowledge of feedback mechanism, accountability system in humanitarian sector, case referral;
• Previous experience in delivery training for community members;
• Very good understanding of protection principles, confidentiality and humanitarian principles;
• Very good knowledge of IT;
• Reporting and communication skills;
• Very active in community engagement;
• Fluent in Arabic and/or Kurdish;
• Very good knowledge of English;
• Understanding of the local contest and coordination capacity with local authorities/leaders.

Send your CV to the address: [email protected] indicating in the object of the email " AAP Assistant".

The CVs received after the deadline will not be taken into consideration